Data Deletion Instructions

Last updated: 11 October 2026

You can ask Lading to delete the personal data we hold about you at any time.

If you interacted with Lading on Facebook or Instagram

Lading's Meta app ("Lading Publisher") only manages Lading's own Facebook page and Instagram account. If you commented on, messaged or otherwise interacted with those accounts, we may hold your public name or username, the content of your comment or message, and our reply.

To request deletion:

1. Email [email protected] with the subject "Data deletion request".
2. Include the name or username you used on Facebook or Instagram, and roughly when you interacted with us.
3. We will confirm receipt, delete the data we control within 30 days, and email you when it is done.

Comments you posted publicly on our pages can also be deleted by you directly on Facebook or Instagram at any time.

If you have a Lading account

Email [email protected] from the address registered on the account, or ask from within the platform. We will delete your account data within 30 days, except for records we must keep by law (such as invoices), which we retain only for the legally required period.

If you are a client of a courier company that uses Lading

Your shipment and contact data belong to that courier company, which decides how it is used. Please send your request to them; Lading will help them carry it out.

More detail is in our Privacy Policy.